MAKING A CLAIM
How To Make A Claim
In order to begin the process of claiming compensation, you can submit your details using the ‘Start your claim today’ form and a member of our CICA team will be in contact with you.
If you would prefer you could complete our ‘Online Claim Form’. This will take around 5 – 10 minutes to complete.
Alternatively, if you would like to speak with a member of our CICA team via telephone you can contact us on 0151 203 1104.
Our Dedicated CICA Team Are Here To Guide You Through The Process
If you, a friend or a family member have suffered at the hands of violent crime, both the physical and psychological injuries can have a detrimental impact on your daily life. In facing such difficulties the last thing you may want to deal with is formally applying for compensation with the prospect of launching a legal claim which may seem far too demanding at present.
Our dedicated team of CICA experts are here to take away the stress of claiming compensation, leaving you to focus on recovering and getting your life back on track!
Many victims of crime who apply for compensation from The Criminal Injuries Compensation Authority find the whole process extremely tiring and the situation can often become frustrating.
Our dedicated team of CICA experts are here to ensure that the process of claiming compensation is as simple and efficient as possible for you. With the assistance of our team, you will be able to focus on your recovery process whilst we pursue your claim for the compensation you are entitled to.
After you have contacted us to discuss making a claim, we will need to ask you a few simple questions regarding the criminal incident. All members of our team are fully trained in dealing with sensitive matters and will ensure you are given adequate time to discuss the criminal incident at your own pace.
After you have answered our questions, we will be able to tell you there and then if we think you are entitled to compensation under The CICA Scheme and will also tell you how much you may be able to claim.
Who Can Claim Compensation & What Can They Claim For?
You may be entitled to claim compensation under The CICA Scheme if:
- You were injured in an act of violence in England, Scotland or Wales (This can include physical and mental injuries.) – An offender does not necessarily have to be convicted of, or even charged with a crime.
- You have applied for compensation from The CICA within 2 years from the date of the incident which caused your injuries (This time limit may be waived if the applicant can provide exceptional circumstances that prevented them from submitting an application earlier.
You may not be entitled to compensation if:
- You did not report the incident to the police.
- You were injured before August 1st 1964.
- You have already applied for an award for the same criminal injury under The CICA Scheme.
- The injury or act of violence took place outside England, Scotland or Wales
Your application for compensation may be refused under The CICA Scheme due to any of the following:
- Your own behaviour before, during or after the incident in which you suffered injuries.
- Your criminal record.
- Your failure to co-operate with the police or The CICA.
- Your delay in informing the police.
How much will it costs?
Unfortunately The CICA will not pay for your legal fees in relation to your application for compensation under The CICA Scheme. Your application will be dealt with on a ‘no win no fee’ basis, in short if you are unsuccessful there will be absolutely no charge whatsoever to you.
If we are successful in obtaining compensation for you then we will deduct no more than 24%, which includes VAT or £500, whichever is the greatest.
If you want to at least start off the claiming process, we will write to you in full and explain the fees in more detail. If after receiving our initial paperwork you do not wish to continue with the claim then you will be under no obligation to do so.
Furthermore, if you do not wish to proceed after we have sent our initial paperwork, there will be no charge for the work we have done up to that point.
In short, it will cost you absolutely nothing to at least start off the process and you can then make a decision when it comes to returning our forms.